Troubleshooting

Fix Guides & Troubleshooting

Hit a wall with Salesforce, HubSpot, or ServiceNow? Each guide walks through the symptoms, the real root cause, and the exact steps to resolve it — then shows how BuildForce catches the same failure automatically next time.

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Browse Fix Guides

Find the failure you're seeing. Every guide is written to get you from symptom to resolution — and to prevent the next occurrence.

Salesforce Fixes

How to Fix Salesforce Apex Trigger Recursion

Fix Salesforce 'Maximum trigger depth exceeded' errors. Implement static set guards, before/after trigger ordering, and one-trigger-per-object pattern to break recursion.

How to Fix Salesforce API Limit Errors

Salesforce API limit errors explained and fixed. Diagnose REQUEST_LIMIT_EXCEEDED, DAILY_API_LIMIT errors, identify which app is consuming limits, and implement rate control strategies.

How to Fix Salesforce Bulk API Job Failures

Fix Salesforce Bulk API 2.0 job failures: batch size limits, parallel vs serial mode lock contention, CSV parse errors, and ingest job state transitions stuck in 'Failed'.

How to Fix Salesforce Duplicate Rules Blocking Data Imports

Fix Salesforce DUPLICATES_DETECTED errors blocking Data Loader and Bulk API imports. Bypass with allowSave header, tune matching rule fuzziness, and migrate cleanly.

How to Fix Salesforce Flow Interviews Stuck in Paused State

Resolve Salesforce Flow interviews stuck in Paused state. Bulk-delete via FlowInterview SOQL, fix expired wait conditions, and prevent orphaned interviews from blocking deploys.

How to Fix Salesforce Formula Field 'Too Complex' Errors

Resolve Salesforce 'Compiled formula is too big to execute' and 'Formula is too long' errors. Reduce compile size, split formulas, and use intermediate fields to stay under 5,000 byte limits.

How to Fix Salesforce Named Credential Authentication Failures

Fix Salesforce Named Credential auth failures: expired tokens, per-user OAuth re-auth loops, External Credential rotation, mTLS cert renewal, and callout 401 errors.

How to Fix Salesforce Permission Set Assignment Failures

Fix Salesforce permission set assignment errors: feature license exhaustion, mutually exclusive set groups, muting permission set conflicts, and bulk assignment failures.

How to Fix Salesforce Platform Events Not Firing or Not Received

Diagnose Salesforce Platform Events not firing: publish failures, subscriber not receiving, replay ID gaps, EventBus.publish silent failures, and daily event delivery caps.

How to Fix Salesforce Record Locking Exceptions (UNABLE_TO_LOCK_ROW)

Resolve Salesforce UNABLE_TO_LOCK_ROW errors. Fix parent-row contention in bulk updates, master-detail lock escalation, FOR UPDATE patterns, and Apex retry strategies.

How to Fix Salesforce Session Timeout and Forced Logout Issues

Fix Salesforce session timeout problems: org-level vs profile-level session settings, integration token expiration, login IP ranges, and long-running Apex job interruptions.

Common Platform Issues

Fix "An Unhandled Fault Has Occurred in This Flow"

Add fault paths to Create/Update/Delete/Get Records elements and surface the real error behind Salesforce's generic flow fault message.

Fix "Apex CPU Time Limit Exceeded" in Salesforce

Profile the real hot path in debug logs, remove nested-loop and regex-in-loop patterns, and move heavy computation to async Apex.

Fix "Insufficient Access on Cross-reference Entity" in Salesforce

Fix sharing gaps on lookup and master-detail parent records for standard users, Flow, and Experience Cloud guest users.

Fix "Required Fields Are Missing" Errors in Salesforce

Understand the difference between page-layout-required, field-definition-required, and validation-rule-enforced fields.

Fix "Too Many SOQL Queries: 101" in Salesforce Apex

Find the query hiding inside a loop or helper method and bulkify it to stop hitting the 100-query-per-transaction limit.

Fix "Unable to Lock Row" in Salesforce

Reduce concurrent writes to the same record, add retry-with-backoff, and use FOR UPDATE for deterministic lock ordering.

Fix Salesforce Apex Governor Limits

Resolve 'Too many SOQL queries', 'Too many DML rows', and CPU-timeout governor-limit errors in Apex.

Fix Salesforce Change Data Capture (CDC) Issues

Troubleshoot missing CDC events, channel subscription failures, and replay gaps in Salesforce Change Data Capture.

Fix Salesforce Data Migration Failures

Resolve failed record loads, field-mapping errors, and relationship-integrity issues during Salesforce data migration.

Fix Salesforce Sandbox Sync & Refresh Issues

Troubleshoot sandbox refresh failures, data divergence, and metadata drift between sandboxes and production.

Fix Salesforce Workflow Rule Deprecation (Migrate to Flow)

Migrate deprecated Workflow Rules and Process Builder to Flow before Salesforce ends support.

How to Fix Duplicate Contacts in Salesforce

Identify and merge duplicate Salesforce contacts. Configure Duplicate Rules, Matching Rules, and Data Quality Alerts to prevent duplicates from recurring across CRM integrations.

How to Fix Salesforce Deployment Failures

Diagnose and fix Salesforce deployment failures: test coverage errors, missing dependencies, profile permission issues, and validation rule conflicts. Step-by-step remediation guide.

How to Fix Salesforce Field-Level Security Issues

Diagnose and fix Salesforce field-level security issues: hidden fields, integration write failures, FLS errors in Apex, and profile permission gaps. Step-by-step remediation.

How to Fix Salesforce OAuth Token Refresh Failures

Salesforce OAuth token refresh failures explained. Fix INVALID_SESSION_ID, token expired, and refresh token revoked errors across connected integrations. Step-by-step diagnostics.

How to Fix Salesforce SOQL Query Timeout Errors

Resolve Salesforce QUERY_TIMEOUT and non-selective query errors. Use selective indexes, skinny tables, custom indexes, and convert synchronous queries to batch or async patterns.

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